The ability to connect different applications and needs is an important aspect of social media with its interlinked model of friends, followers, groups, etc. Last night we launched the first of our community features in SM2.
First a little background: We use a concept called folders to help categorize the results you get in SM2. There are default folders and you can create your own. You set the rules (attributes) for the folder (legal-related, positive sentiment, Bill Clinton, etc) and anything you find is automatically placed in relevant folders if those keywords are found in context. You can then analyze by folder categories, compare folders, etc. It’s a very useful way of filtering results.
As more and more users joined the SM2 community we realized that we could make it possible to share folder rules that worked well for you and vice-versa, saving time and helping expand the discovery experience in SM2. This is now enabled- you can add a folder rule by sharing it and go into a shared area to find folder rules that might help with your analysis. And if you try one and it’s not for you, clear it in your account- it won’t affect your search results.
More community features coming soon.